At Phi’s Food, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when you use our website, place orders, or subscribe to our services. 

 

1. Information We Collect 

When you interact with us, we may collect the following information: 

• Personal details: Name, email address, phone number, and delivery address. 

• Payment information: Credit/debit card details (processed securely via our payment provider). 

• Order history: Items purchased, subscription preferences, and delivery notes. 

• Website activity: Cookies, analytics, and other tracking tools to improve your experience. 

 

2. How We Use Your Information 

We use the information we collect to: 

• Process and deliver your orders and subscriptions. 

• Communicate with you about your orders, deliveries, or account. 

• Provide customer support. 

• Send marketing communications only if you have opted in. 

• Improve our website, services, and offerings. 

• Comply with legal obligations. 

 

3. How We Share Your Information 

We do not sell your personal data. We may share information with: 

• Delivery partners: To ensure your orders reach you safely. 

• Payment processors: To securely process your transactions. 

• Service providers: Only when necessary to operate our website or business. 

All third parties are required to keep your information secure and use it only for the purposes we specify. 

 

4. Data Protection 

We take the security of your personal information seriously and use appropriate measures to protect it, including encryption and secure storage. We will retain your personal data only as long as necessary for fulfilling orders, subscriptions, and legal obligations. 

 

5. Your Rights 

Depending on your location, you may have rights regarding your personal data, including: 

• Accessing the information we hold about you. 

• Correcting or updating your information. 

• Requesting deletion of your personal data. 

• Opting out of marketing communications. 

To exercise these rights, please contact us using the details below. 

 

6. Cookies and Tracking 

Our website uses cookies and analytics tools to improve your experience and understand how visitors interact with our site. You can manage your cookie preferences in your browser settings. 

 

7. Corporate & Wholesale Customers 

Corporate or wholesale accounts may require additional information for delivery and invoicing. Any information collected for corporate accounts is handled with the same care and security as consumer data. 

 

8. Contact Us 

If you have questions about this privacy policy or how your data is handled, please contact us at: 

Email: phis.food@hotmail.com 
Phone: 07951014988 

 

We are committed to transparency and protecting your privacy. Your personal information will never be sold or shared for marketing purposes without your consent.